Privacy Policy for BatoBazar

Last Updated: July 24, 2026

BatoBazar ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the BatoBazar mobile application, website, and related services.

1. Information We Collect

When you use BatoBazar, we may collect information necessary to provide our services, including:

Personal Information

We may collect:

Name
Phone number
Email address
Account/login information
Delivery address
Other information you provide when creating or managing your account

Order Information

When you place an order, we may collect:

Products purchased
Order details
Delivery information
Transaction and order history

Payment Information

When you choose an online payment method, payment-related information may be processed as necessary to complete the transaction.

Payments may be processed through third-party payment service providers. BatoBazar does not intentionally store sensitive payment credentials such as your full card number, PIN, CVV, or digital-wallet password unless explicitly stated otherwise.

Location Information

We may collect or process location information when you provide or enable it for purposes such as:

Selecting or confirming a delivery location
Providing delivery services
Improving the accuracy of delivery addresses

Location access is used only when necessary for features that require it and subject to the permissions you provide on your device.

2. How We Use Your Information

We may use the information we collect to:

Create and manage your BatoBazar account
Process and manage orders
Process payments
Arrange product delivery
Provide customer support
Communicate with you about orders and services
Improve the BatoBazar app, website, and services
Detect or prevent fraud, misuse, and security issues
Comply with applicable legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment service providers
Delivery and logistics providers
Technology and hosting service providers
Other service providers assisting in the operation of BatoBazar

We may also disclose information when required by applicable law, regulation, legal process, or a valid request from an authorized government authority.

Third-party services may process information according to their own privacy policies.

4. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

5. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain required business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

Information that is no longer required may be deleted or anonymized where appropriate.

6. Account and Data Deletion

Users may request deletion of their BatoBazar account and associated personal information.

Where required, certain transaction, financial, tax, fraud-prevention, or legal records may be retained after account deletion for the period required by applicable law.

To request account or personal-data deletion, please contact BatoBazar using the contact information provided below or use the account-deletion option provided through BatoBazar, where available.

7. Permissions

The BatoBazar application may request device permissions required for specific features, including location access for delivery-related functionality.

You can manage application permissions through your device settings. Disabling certain permissions may prevent some BatoBazar features from functioning properly.

8. Children's Privacy

BatoBazar is not intended to knowingly collect personal information from children in violation of applicable law.

If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

9. Third-Party Services

BatoBazar may use third-party services for functions such as payment processing, delivery, hosting, analytics, or other operational services.

These third parties may process information according to their own terms and privacy policies. We encourage users to review the privacy policies of relevant third-party services.